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Discussion topic: My Wifi is still not working after outage in area has been fixed

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This message was authored by RobertJ02 This message was authored by: RobertJ02

My Wifi is still not working after outage in area has been fixed

I had an issue with my wifi for just over 2 weeks where it wasnt working, I contacted sky and used this platform to get a live chat with a sky employee to help.

Today i recieved a text saying "The issue in your area has now been resolved. If you're still having problems with your service please call us back on 03442 410 515"

As soon as i get home i check the wifi router and it still has the same problem.

any help?

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This message was authored by Chrisee This message was authored by: Chrisee

Re: My Wifi is still not working after outage in area has been fixed

Posted by a Superuser, not a Sky employee. Find out more

@RobertJ02 this can happen which is why they are asking you to call so your line can be checked. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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