Discussion topic: My Wifi is not reaching all areas of the property
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Message posted on 30 Sep 2024 11:02 AM
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My Wifi is not reaching all areas of the property
My Wifi is not reaching all areas of the property
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Message posted on 30 Sep 2024 11:10 AM
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Re: My Wifi is not reaching all areas of the property
Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these.
Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 30 Sep 2024 11:24 AM
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Re: My Wifi is not reaching all areas of the property
Message posted on 30 Sep 2024 11:31 AM
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Re: My Wifi is not reaching all areas of the property
You'd need to call Sky, add one of those supplements to your broadband account if you don't already have it, then go through the telephone diagnosis to see if a booster is applicable.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 30 Sep 2024 11:38 AM
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Re: My Wifi is not reaching all areas of the property
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