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Discussion topic: My WiFi speed has slowed from 19 to 1.8

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This message was authored by: Emma2899

My WiFi speed has slowed from 19 to 1.8

Over the past week my husband and I have noticed that our broadband and Wi-Fi speed has significantly decreased resulting in difficulty in watching our streaming television or apps such as Netflix and Disney+. Someone was supposed to come out and have a look however I got a text saying that it had been sorted. The issue has not been sorted and I wish for someone to come out and fix it.

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This message was authored by: Chrisee

Re: My WiFi speed has slowed from 19 to 1.8

Posted by a Superuser, not a Sky employee. Find out more

@Emma2899 you are not talking to Sky by posting in the forum you will have to call and report the supposed fix has not worked. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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