My WiFi keeps dipping in and out.

[Suedowse]

I keep running speed test which vary from 50-70 but the broadband/wifi dips out usually only for 30/40 seconds. I'm using my phones 4g most of the times  to access internet due to the broadband being unstable. My brother has just tried on my WiFi and he has the same issue.

[Greenfingers001]

Hi there @Suedowse , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Suedowse]

Still not heard anything. Phoned Sky reset router still using my 4g 

[Addie15]

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

[Suedowse]

I've phoned Sky again and now have an engineer coming out. But have to wait until 4th December - not great that I've heard nothing from Sky or this site, waiting for appointment is like pulling teeth. Very quick to charge your subscription but not quick at fixing problems or replying.