Discussion topic: My WiFi is very poor despite being showing as good
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Message posted on 11 Nov 2024 07:47 PM
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My WiFi is very poor despite being showing as good
My WiFi in some of the rooms if very poor. We have a booster upstairs as well and it is not good enough
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Message posted on 12 Nov 2024 08:40 AM
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Re: My WiFi is very poor despite being showing as good
Hi there @JanetG2, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 14 Nov 2024 09:02 AM
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Re: My WiFi is very poor despite being showing as good
We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
Message posted on 14 Nov 2024 10:24 AM
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Re: My WiFi is very poor despite being showing as good
I was trying to get in touch with Sky but was not finding it easy to talk to an advisor. My Sky broadband is very slow even with a booster and one of our rooms now cannot get WiFi at all
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