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Discussion topic: My WiFi is connected to my phone but it says it can't provide internet

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This message was authored by: Flipflop89

Message posted on ‎09 Oct 2024 01:49 AM

My WiFi is connected to my phone but it says it can't provide internet

WiFi connected but it says can't provide internet, it's been slow, lagging and dropping on and off all week now this!

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This message was authored by: Chrisee

Message posted on ‎09 Oct 2024 07:45 AM

Re: My WiFi is connected to my phone but it says it can't provide internet

Posted by a Superuser, not a Sky employee. Find out more

@Flipflop89 Check the LEDs on uour Sky hub using this troubleshooter https://www.sky.com/help/articles/hub-lights-explained-start 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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