My WiFi hub is not functioning and giving us the speed connection guarantee. Could we have a new WiF

[Ness3]

My WiFi hub is not functioning and giving us the speed connection guarantee. Could we have a new WiF

[GD1]

@Ness3  Nothing will happen on the back of a forum post, you won't get a new huib by posting here.

Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

You can also improve wifi speeds by following this link here https://www.sky.com/help/home/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/arti...