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Discussion topic: My WiFi hub is not functioning and giving us the speed connection guarantee. Could we have a new WiF

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This message was authored by: Ness3

My WiFi hub is not functioning and giving us the speed connection guarantee. Could we have a new WiF

My WiFi hub is not functioning and giving us the speed connection guarantee. Could we have a new WiF
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This message was authored by: GD1

Re: My WiFi hub is not functioning and giving us the speed connection guarantee. Could we have a new

Posted by a Superuser, not a Sky employee. Find out more

@Ness3  Nothing will happen on the back of a forum post, you won't get a new huib by posting here.

 

Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

 

You can also improve wifi speeds by following this link here https://www.sky.com/help/home/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/arti...

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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