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Discussion topic: My WiFi has gone down 15-20 minutes ago ? Why

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Laura252
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This message was authored by Laura252 This message was authored by: Laura252

My WiFi has gone down 15-20 minutes ago ? Why

‎24 Sep 2024 01:56 AM

My WiFi has gone down 15-20 minutes ago and will not reconnect to any devices at all , when it does and I try to load a page it immediately uses my own internet usage and disconnects , why ? This has happened on multiple occasions and I have no idea why I pay so much for this incompetency.

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Chrisee
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This message was authored by Chrisee This message was authored by: Chrisee

Re: My WiFi has gone down 15-20 minutes ago ? Why

‎24 Sep 2024 07:07 AM

Posted by a Superuser, not a Sky employee. Find out more

@Laura252 los of connection between midnight and 5am is normally due to essential network maintenance work. This work is done overnight to inconvenience the fewest people. No ISP can promise 24/7 connectivity.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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