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Discussion topic: My WiFi has been dropping out for the last 4 days

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Meltham
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This message was authored by Meltham This message was authored by: Meltham

My WiFi has been dropping out for the last 4 days

‎16 Feb 2025 04:58 PM

How do I get in touch with someone to sort my wifi

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caesarome
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This message was authored by caesarome This message was authored by: caesarome

Re: My WiFi has been dropping out for the last 4 days

‎16 Feb 2025 05:06 PM

Posted by a Superuser, not a Sky employee. Find out more

@Meltham 

Try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.


After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.


If this is of no help give Sky a call to report it to them.

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