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Discussion topic: My Wi-Fi isn’t working. The los light is red

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This message was authored by Craigmcd This message was authored by: Craigmcd

My Wi-Fi isn’t working. The los light is red

The Wi-Fi isn't connecting to any device. The los light on the modem is red

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This message was authored by Random+bloke This message was authored by: Random+bloke

Re: My Wi-Fi isn’t working. The los light is red

Mine too. I can't get anything. It's really annoying. I'm in Devon, if that makes any difference. 

This message was authored by Chrisee This message was authored by: Chrisee

Re: My Wi-Fi isn’t working. The los light is red

Posted by a Superuser, not a Sky employee. Find out more

@Random+bloke & @Craigmcd the red LOS light means the ONT is not receiving any signal from the exchange. It is usually caused by a break in the fibre line so requires Openreach to sort. Call Sky to report the fault so they can get Openreach onto each of your cases.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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