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Discussion topic: My Wi-Fi is week in other rooms in my stone built house , I have a sky max hub.

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This message was authored by MikeB5 This message was authored by: MikeB5

My Wi-Fi is week in other rooms in my stone built house , I have a sky max hub.

I recently changed to sky and the Wi-Fi signal is not strong enough in other rooms in my stone built house. I have a sky max hub, is there a booster or extender I can purchase to help with this problem and where would I get it ? 

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: My Wi-Fi is week in other rooms in my stone built house , I have a sky max hub.

Posted by a Superuser, not a Sky employee. Find out more

@MikeB5 

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some  Sky booster hardware has leaked onto a certain auction site and elsewhere online, but Sky won't offer support with using these. 

 

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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