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Discussion topic: My Wi-Fi is regularly disconnecting during the night. Anyone have the same?

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Message posted on ‎28 Aug 2024 01:35 AM

My Wi-Fi is regularly disconnecting during the night. Anyone have the same?

Hi my Wi-Fi is frequently disconnecting during the night.  Does anyone have the same ussue

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Message posted on ‎28 Aug 2024 01:37 AM

Re: My Wi-Fi is regularly disconnecting during the night. Anyone have the same?

Posted by a Superuser, not a Sky employee. Find out more

@Clayton1984 Do you have Sky Q by any chance?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Clayton1984

Message posted on ‎28 Aug 2024 01:38 AM

Re: My Wi-Fi is regularly disconnecting during the night. Anyone have the same?

Yes Sky Q

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Message posted on ‎28 Aug 2024 01:39 AM

Re: My Wi-Fi is regularly disconnecting during the night. Anyone have the same?

I do OFTEN and I'm getting fed up with it.

 

What's going on with it?

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Message posted on ‎28 Aug 2024 01:45 AM

Re: My Wi-Fi is regularly disconnecting during the night. Anyone have the same?

Posted by a Superuser, not a Sky employee. Find out more

@Clayton1984  It's been a while since I had Sky Q so doing this from memory, check the power setting in the Q menus both main & mini, they may be set to eco.

 

Turn it off if the option is available

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: GD1

Message posted on ‎28 Aug 2024 01:51 AM

Re: My Wi-Fi is regularly disconnecting during the night. Anyone have the same?

Posted by a Superuser, not a Sky employee. Find out more

@TattyG  Do you also have Sky Q, if so see my previous reply.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Clayton1984

Message posted on ‎28 Aug 2024 02:25 AM

Re: My Wi-Fi is regularly disconnecting during the night. Anyone have the same?

Changed settings and switched on an off and now back on.  Thanks 

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