@Joyce65 do you have a white Sky Max hub if so try changing the WiFi security level from WPS3T to WPA2 in the advanced section of the Sky Max hub settings in the My Skyapp. Some TVs seem not to like the higher security setting.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
