Broadband
0

Discussion topic: My TV will not connect to wi-fi

Reply
Joyce65
What's this?
This message was authored by Joyce65 This message was authored by: Joyce65

My TV will not connect to wi-fi

‎21 Oct 2024 01:21 PM

TV in my dining room will not connect to WiFi, tried moving it beside sky box and the only way it will connect is through the ethernet cable which is not an option
Report post
Post 1 of 2
98 Views
Reply
0 Likes
Reply

All Replies

Chrisee
What's this?
Superuser
This message was authored by Chrisee This message was authored by: Chrisee

Re: My TV will not connect to wi-fi

‎21 Oct 2024 04:50 PM

Posted by a Superuser, not a Sky employee. Find out more

@Joyce65 do you have a white Sky Max hub if so try changing the WiFi security level from WPS3T to WPA2 in the advanced section of the Sky Max hub settings in the My Skyapp. Some TVs seem not to like the higher security setting.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Report post
Post 2 of 2
82 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion