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Discussion topic: My Sky app still not showing my present speed or my speed over the last 30 days

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white-cross
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My Sky app still not showing my present speed or my speed over the last 30 days

‎24 Jul 2024 09:49 PM

This was apparently due to the global IT meltdown, but surely things should be back to normal now

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Chrisee
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Re: My Sky app still not showing my present speed or my speed over the last 30 days

‎25 Jul 2024 07:10 AM

Posted by a Superuser, not a Sky employee. Find out more

@white-cross the checker is quite tempromental but the issue last Friday does not appear the cause. You can see the speeds yourself from the hub if it is one of the okder black type they are in the connection stats screen see Find your Sky Broadband router statistics

 

If it continues call Sky but normally the test sorts itself after a few days.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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Chrisee
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Superuser
This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: My Sky app still not showing my present speed or my speed over the last 30 days

‎25 Jul 2024 07:10 AM

Posted by a Superuser, not a Sky employee. Find out more

@white-cross the checker is quite tempromental but the issue last Friday does not appear the cause. You can see the speeds yourself from the hub if it is one of the okder black type they are in the connection stats screen see Find your Sky Broadband router statistics

 

If it continues call Sky but normally the test sorts itself after a few days.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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white-cross
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Re: My Sky app still not showing my present speed or my speed over the last 30 days

‎25 Jul 2024 04:45 PM

@Chrisee Thanks

 

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