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Discussion topic: My Sky App Broadband Hub Features Unavailable

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Avatar for ADA44
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This message was authored by: ADA44

Message posted on ‎06 Dec 2025 03:33 PM

My Sky App Broadband Hub Features Unavailable

Within n the My Sky app, on the Broadband options, I am constantly getting the message, "Some of the Broadband Hub features are currently unavailable. Please try again later." I have Max. I can't do any of the hub/device controls as a result. Nothing seems wrong or outstanding. Rebooted router.
Andy.
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Avatar for jamesn123
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Superuser
This message was authored by: jamesn123

Message posted on ‎10 Dec 2025 02:57 PM

Re: My Sky App Broadband Hub Features Unavailable

Posted by a Superuser, not a Sky employee. Find out more

Hi @ADA44 

This sounds like an account issue so you would need to call Sky to get it resolved. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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