My Ring doorbell, Tapo lightbulbs and other devices can’t connect

[Dmf1969]

Since yesterday 24/2/25 my Ring doorbell and chime no longer connect to the WiFi. I restarted the router yesterday  and it worked again but by the evening it was no longer working and my Tapo lightbulbs and other wireless controlled lights aren't working either. I have Sky Q and the Gigafast fibre broadband. Does anyone have any ideas?

[Tom-W19]

Hi @Dmf1969 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147