0

Discussion topic: My PS5 isn't connecting to the internet

Reply
This message was authored by: THEmaestrO

My PS5 isn't connecting to the internet

My PS5 is showing that it's connected to the WiFi but it won't connect to the internet, how do I get around this please?
Reply

All Replies

This message was authored by: Chrisee

Re: My PS5 isn't connecting to the internet

Posted by a Superuser, not a Sky employee. Find out more

@THEmaestrO run the network test on the PS5 in the settings menu as thay may tell you the problem. Plenty of trouble shooting info on the internet but assuming other devices are connecting directly there are no settings on Sky hubs that need changing to access the Playstation network so its probably a set up issue on the console.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Reply