My Nintendo switch refuses to connect to sky wifi

[SCLM]

Switch is coming up with error code 2110-1115 when trying to connect to wifi. (Wireless communication is not currently available due to an error) Also same error when I use a wired connection. So after doing everything Nintendo suggests to fix the issue, I've come across an old thread about switches having issues with Sky security. Unfortunately it then doesn't tell me how to fix the issue!

does anyone know how to change the security on sky broadband and just as importantly what I need to change it to, in order to get the switch to connect. 

[Tom-W19]

Hi SCLM

I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

Update – We are still looking to help you SCLM. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂
 

[LisaF8689]

I'm having the exact same problem. It can't even find my wifi, there's no problem with my internet as it is connecting to everything else. Can anyone help?

[SCLM]

Just to advise, turned out my switch had an error with its hardware that cost £200 to repair. It's wasn't a problem with the internet at all. (Despite Nintendo insisting it was for a while!)

[LisaF8689]

Great! 🙄. Which company was it that charged you that much to repair it?.