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Discussion topic: My Internet signal is no longer working. Was watching sky TV then Internet stopped working.

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This message was authored by: AARON741

Message posted on ‎11 Apr 2024 01:14 AM

My Internet signal is no longer working. Was watching sky TV then Internet stopped working.

Tried to reset main hub, didn't work. Disconnected the power, Internet cable to reset, that didn't work either. Followed instructions from QR code, that didn't work either
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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎11 Apr 2024 06:29 AM

Re: My Internet signal is no longer working. Was watching sky TV then Internet stopped working.

Posted by a Superuser, not a Sky employee. Find out more

@AARON741 when connection drops in the early morning hours it is quite likely that Sky or Openreach are maintaining equipment.  If that is the case the connection will be back this morning. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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