My Internet is not working properly and keeps cutting out

[Peggysmith]

my sky Internet since virgin media has moved into our area has dropped so many times even down to the mobile phone it's not connecting it can't handle PS5's and mobiles that I pay for and I've been with you guys for a long time. This has been a really big pushback as I'm doing homeschooling for my kids online work and it keeps cutting off when we're doing tutoring that I'm paying for

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Peggysmith]

Thank you very much it's still an ongoing problem many thank I haven't Hurd from anyone yet 

[Jhbucks1]

I am having this same issue. I can't play simple games on my phone without it dropping completely and switching to 4g this is completely unfair