Discussion topic: My Broadband has been dropping out often.
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Message posted on 23 May 2024 07:01 AM
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My Broadband has been dropping out often.
My broadband has been dropping out sometimes up to 10 times a day, getting very frustrated with it everytime I turn it on the TV it says no internet connection. My ipad wont connect etc etc. So I unplug wait then start again. It will work for a while then it all happens again. I've tested my broadband and its says there is a wifi problem but when I click on the lets fix it icon it just says everything is ok. Can anyone help please or give me a phone number for sky help. Thanks
Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN MER 2075324 5175111 0 18990 12289 34:19:52 LAN Down 0 0 0 0 0 00:00:00 WLAN (2.4 GHz) Up 2216751 1024955 0 885172 39370 34:18:47 WLAN (5 GHz) Up 5173669 3136121 1006 4285 757 34:18:47
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Message posted on 23 May 2024 04:17 PM
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Re: My Broadband has been dropping out often.
Looks like the line is stable so its just your WiFi signal dropping.
Have you tried the WiFi troubleshooting steps on the link below?
Myself & Others offer our time to help others, please be respectful.
Message posted on 24 May 2024 08:58 AM
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Re: My Broadband has been dropping out often.
No Ive not tried that so i'll give it a go thanks for the info
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