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Discussion topic: Moving to a new build barn conversion

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This message was authored by SharonWalters This message was authored by: SharonWalters

Moving to a new build barn conversion

I'm pulling my hair out!!  My neighbour has SKY.  We are having a barn conversion built.  I've gone to Openreach to get the connectivity brought over and it just says not available in my area.  I can't find anywhere to contact an Openreach Engineer to put the order in to start the ball rolling, in order that I can then take Sky.  Can anyone help me, please.

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Moving to a new build barn conversion

Posted by a Superuser, not a Sky employee. Find out more

@SharonWalters 

 

Does the location have its own existing address?  Without that, placing an order for utilities through a reseller isn't exactly straightforward.

 

https://www.openreach.com/help-and-support/developers 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Moving to a new build barn conversion

Posted by a Superuser, not a Sky employee. Find out more

@SharonWalters 

 

https://www.openreach.com/building-developers-and-projects/fibre-for-developers/registering-your-sit... 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Moving to a new build barn conversion

Posted by a Superuser, not a Sky employee. Find out more

@SharonWalters 

 

Note that Openreach doesn't provide broadband service: they are in charge of poles, ducts and cables.  For a new build it may be possible to get these in place through the site registration process, otherwise it has to happen once an ISP can place an order at an address on the Royal Mail PAF.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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