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Discussion topic: Moving out of country

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This message was authored by Gunasekaran This message was authored by: Gunasekaran

Moving out of country

Hello All,

I am moving out of country because of unforseen circumstances and mostly don't think will return back in near future. I would like to close the Broadband Account. 

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This message was authored by caesarome This message was authored by: caesarome

Re: Moving out of country

Posted by a Superuser, not a Sky employee. Find out more

@Gunasekaran 

As we are customers here and as long as you re not in a contract then you will need to call Sky to give them your 14 days notice to cancel your service.

 

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home


Try saying nothing when spoken to by the bot.

 

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Moving out of country

Posted by a Superuser, not a Sky employee. Find out more

@Gunasekaran 

 

And if you are still within a minimum term then you're probably going to have to pay an early exit penalty fee.

 

https://www.sky.com/help/articles-preview/charges-for-ending-your-sky-contract-early-t2 

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BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Moving out of country

Posted by a Superuser, not a Sky employee. Find out more

@Gunasekaran 
Return packaging for any equipment Sky expect back will be sent out to you near the end of any notice period so allow yourself time to receive that and to post it back. Remember to keep any proof of posting indefinitely.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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