20 Jan 2025 09:47 PM
Hello All,
I am moving out of country because of unforseen circumstances and mostly don't think will return back in near future. I would like to close the Broadband Account.
20 Jan 2025 09:50 PM
Posted by a Superuser, not a Sky employee. Find out moreAs we are customers here and as long as you re not in a contract then you will need to call Sky to give them your 14 days notice to cancel your service.
150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:
Try saying nothing when spoken to by the bot.
20 Jan 2025 10:27 PM - last edited: 20 Jan 2025 10:29 PM
Posted by a Superuser, not a Sky employee. Find out more
And if you are still within a minimum term then you're probably going to have to pay an early exit penalty fee.
https://www.sky.com/help/articles-preview/charges-for-ending-your-sky-contract-early-t2
21 Jan 2025 06:18 AM
Posted by a Superuser, not a Sky employee. Find out more@Gunasekaran
Return packaging for any equipment Sky expect back will be sent out to you near the end of any notice period so allow yourself time to receive that and to post it back. Remember to keep any proof of posting indefinitely.
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