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Discussion topic: Moving house

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This message was authored by Annette01 This message was authored by: Annette01

Moving house

H

moving to a new persimmon estate that uses fibre nest broadband. How does this work if we have a sky package and multi room? 

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This message was authored by GD1 This message was authored by: GD1

Re: Moving house

Posted by a Superuser, not a Sky employee. Find out more

@Annette01  If Openreach don't provide services to the estate then younwon't be able to take Sky broadband with you as Sky don't use any other providers network.  

 

You can check to see if any Openreach services are available at the new address here https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Moving house

Posted by a Superuser, not a Sky employee. Find out more

@Annette01 @GD1 

 

https://www.ispreview.co.uk/index.php/2021/06/persimmon-homes-criticised-over-fttp-broadband-monopol... 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Chrisee This message was authored by: Chrisee

Re: Moving house

Posted by a Superuser, not a Sky employee. Find out more

@Annette01 Persimmons own Fibre Nest and I strongly suspect thst for at least a year you are tied to their service but check with the agent. If you are in a fixed period contract with Sky they can charge you cancellation charges but it costs nothing to ask if they will waive them as they cannot provide a service to your new home.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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