Discussion topic: Moving home with broadband - do I have to start a new contract?
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Message posted on 19 Feb 2024 04:13 PM
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Moving home with broadband - do I have to start a new contract?
Hi:
I am moving home from Manchester to London, just had a call with Sky to arrange the broadband moving, got a bit confused because of the guy's thick accent, now I realise that they are trying to get me into another contract of 18 months and fee goes up from 26 to 39.5 per month.
I am bit confused here - can I call now to say no re-newing an 18 month contract is not what i want and I am not happy with this increase in price.
Thanks if anyone had experience dealing with this.
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Message posted on 19 Feb 2024 05:12 PM
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Re: Moving home with broadband - do I have to start a new contract?
When moving home you must re-contract your broadband because Sky have to pay the upfront fees to Openreach for disconnecting your old line and activating your new line.
Myself & Others offer our time to help others, please be respectful.
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