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Discussion topic: Moving from BT, will BT extenders and power line adapters work?

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This message was authored by PaulineJ This message was authored by: PaulineJ

Moving from BT, will BT extenders and power line adapters work?

Just moving from BT, and have ordered Sky broadband super fast 35 with WiFi max. Will my BT Wi-Fi extenders and powerline adapters work with the Sky equipment?


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This message was authored by jamesn123 This message was authored by: jamesn123 Answer

Re: Moving from BT, will BT extenders and power line adapters work?

Posted by a Superuser, not a Sky employee. Find out more

@PaulineJ 

That loosks like a serial number rather than a model number.

Either way I think you can safely assume they wont work with Sky if they are the black disks. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Moving from BT, will BT extenders and power line adapters work?

Posted by a Superuser, not a Sky employee. Find out more

@PaulineJ 

Which BT WiFi extenders do you have? A picture or model number would be useful

 

As for your powerline adapters they should work with any ISP.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
PaulineJ
Topic Author
This message was authored by PaulineJ This message was authored by: PaulineJ

Re: Moving from BT, will BT extenders and power line adapters work?

Thanks @jamesn123 

it is a BT Wi-Fi disc

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Moving from BT, will BT extenders and power line adapters work?

Posted by a Superuser, not a Sky employee. Find out more

@PaulineJ 

There is 2-3 different types of BT WiFi disks, hence why I asked for a photo or model number. 

 

As a general rule if they are black disks it wont work with any other ISP than BT. If they are white they should work with Sky. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
PaulineJ
Topic Author
This message was authored by PaulineJ This message was authored by: PaulineJ

Re: Moving from BT, will BT extenders and power line adapters work?

Many thanks @jamesn123 

 unfortunately it's a black disc so not looking hopeful.

 The number on the back (which I think is the model no) is 78DD12CF6580

Unfortunately I'm having trouble uploading a photo.

This message was authored by jamesn123 This message was authored by: jamesn123 Answer

Re: Moving from BT, will BT extenders and power line adapters work?

Posted by a Superuser, not a Sky employee. Find out more

@PaulineJ 

That loosks like a serial number rather than a model number.

Either way I think you can safely assume they wont work with Sky if they are the black disks. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Moving from BT, will BT extenders and power line adapters work?

Posted by a Superuser, not a Sky employee. Find out more

@PaulineJ 

 

WiFi Max comes with the option to claim Max 'pods' (dedicated booster hardware)

It's a proprietary system, and unlikely to play nicely with BT hardware which also tends to be designed only for BT Broadband.

Note that BT Digital Voice phones and phone extenders will also not function where BT is not the ISP.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
PaulineJ
Topic Author
This message was authored by PaulineJ This message was authored by: PaulineJ

Re: Moving from BT, will BT extenders and power line adapters work?

Many thanks @TimmyBGood 

I'll order one of the pods as soon as my router arrives

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