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Discussion topic: Moving 2 Openreach boxes by a few inches

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This message was authored by: JanaM1

Moving 2 Openreach boxes by a few inches

Hi, I am having a new radiator installed but there are 2 Openreach boxes on the bottom of the 2 walls that are in the way of the pipes and the radiator. They both need to be moved just a few inches. I have googled it and apparently I need my broadband provider (Sky) to book me an Openreach engineer to do the job. But I can't get through to Sky through their automated operators, so have tried calling but have been unable to explain the situation! Can you help

me please!

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This message was authored by: jamesn123

Re: Moving 2 Openreach boxes by a few inches

Posted by a Superuser, not a Sky employee. Find out more

Hi @JanaM1 

This is usually booked in as a master socket relocation (although its not a master socket anymore with FTTP) Sky should be able to do this for you, when calling up just hold through any prompts to get a text or go online and it should put you in the queue. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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