Discussion topic: Moved home and took Sky hub but cannot connect to internet

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This message was authored by AnneM

I have tried with and without micro filter and run all tests and all appears well. Previous owners used 3g so not even sure if phone socket is okay.

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This message was authored by TimmyBGood

Did you book a Home Move with Sky, and has the internet activation date you would have been notified through that actually arrived?

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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