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Discussion topic: Moved home and my broadband was apparently activated today but i still cannot comnect to the intern

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This message was authored by Char110 This message was authored by: Char110

Moved home and my broadband was apparently activated today but i still cannot comnect to the intern

I moved to a new property yesteday. My Skype broadband was deactivated on 27 March 2024 and it was reactivated today 28 march 2024. I have connected my broadband today as i was told it has been activated.. there are oy two green lights showing o and I cannot comnect to the internet. I've tried rebooting nothing is working.


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Moved home and my broadband was apparently activated today but i still cannot comnect to the in

Posted by a Superuser, not a Sky employee. Find out more

If the internet light isn't showing then I would give Sky a call so they can check to see if your line has been activated.

 

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home

When you do call say nothing when the bot speaks to you about what your call is about as it should then route you to somebody.

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Moved home and my broadband was apparently activated today but i still cannot comnect to the in

Posted by a Superuser, not a Sky employee. Find out more

If the internet light isn't showing then I would give Sky a call so they can check to see if your line has been activated.

 

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home

When you do call say nothing when the bot speaks to you about what your call is about as it should then route you to somebody.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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