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Discussion topic: Mobile phones don’t connect properly to wifi

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This message was authored by: Potter+1968

Message posted on ‎02 Jan 2025 08:55 AM

Mobile phones don’t connect properly to wifi

We are unable or can only use certain apps using 3 different iPhones in the house.We have to switch to data usage to get them to work.They are all sky contract phoned

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Avatar for Chrisee
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This message was authored by: Chrisee

Message posted on ‎02 Jan 2025 09:23 AM

Re: Mobile phones don’t connect properly to wifi

Posted by a Superuser, not a Sky employee. Find out more

@Potter+1968 if tge phones connect but some apps dont work check the settings for Broadband Shield in the My Sky app as if thst is set for PG or Age13 thst will prevent some apps from connecting.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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