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Discussion topic: Mobile internet via hub

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This message was authored by: DC53

Mobile internet via hub

Our mobiles keep losing Internet via the hub, but are connected to the hub via WiFi. 

Mobile says connected but with no internet. Done test but says ok

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This message was authored by: JimM1

Re: Mobile internet via hub

@DC53 Is it only the mobiles that you have a problem with, are all other devices working as expected!

This message was authored by: Chrisee

Re: Mobile internet via hub

Posted by a Superuser, not a Sky employee. Find out more

@DC53 there is a setting on many mobiles that will switch to use mobile data if that is faster than the WiFi connection. On iPhones it is called WiFi Assist and is near the bottom of the Mobile Date settings so you have to scroll to find it  Turning that off may sort your issue.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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