@James309 this -age explains how the Minimum Speed Guarantee works https://www.sky.com/help/articles/sky-broadband-speed-guarantee
Note thecspeed used is the one in the Service Checker in the My Sky app or website not the speed measured on a device in your home. Speeds over wifi are frequently far lower than the speed to the hub as tgecwifi dignal limits through put which isnt covered by the guarantee.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
