Mini box isn’t receiving signal. Broadband, wires are all fine, all connected to the main box

[Rache80]

Mini box isn’t receiving signal. Broadband, wires are all fine, all connected to the main box

[Greenfingers001]

Hi there @Rache80 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147