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This discussion topic has been answered Discussion topic: Milton Keynes Oldbrook Network is down

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This message was authored by: Networkisdown

Milton Keynes Oldbrook Network is down

Network is down.Several times since 1.00am I have gone to settings to connect my network.

I have picked up the router and held in the wps button on at least three occasions and each time I do not get connected .I am still not connected.Thevtime is 1.21am

 


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This message was authored by: Mux78 Answer

Re: Milton Keynes Oldbrook Network is down

Also down in bletchley milton keynes - service checker is saying everythings working when it is clearly not 

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This message was authored by: G1zm01

Milton Keynes - no internet for the past hour

No internwt for the past hour. Milton Keynes, westcroft area. Online broadband checker says all fine but it isn't!

This message was authored by: Mux78 Answer

Re: Milton Keynes Oldbrook Network is down

Also down in bletchley milton keynes - service checker is saying everythings working when it is clearly not 

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This message was authored by: Mux78

Re: Milton Keynes - no internet for the past hour

same in milton keynes bletchley checker says fine but it is not !

 

This message was authored by: Internetisout1

Re: Milton Keynes Oldbrook Network is down

Internet is still down in Bletchley area,says connected but no Internet,been on my mobile data on the app to test my wi-fi at home but shows everything fine but it is not because there is no Internet available still.

This message was authored by: Mux78

Re: Milton Keynes Oldbrook Network is down

I have just managed to get past the 1st stage of the checked which has now reported an issue and put me onto the advanced check which fails and tells me there is a problem with the service checker in the error message, it then tells me to call and same checks fail and puts me through to an agent but get cut off as no ones working at this time

This message was authored by: Internetisout1

Re: Milton Keynes Oldbrook Network is down

I just had the same issue,it just sends me nowhere 🤣🤣 so probably we have to wait until they will actually fix it.

This message was authored by: Mux78

Re: Milton Keynes Oldbrook Network is down

Finally got through the service checker and got following message 

 

We've found an issue with your connection

We've passed this on to our network team, who will investigate and help get you back up and running.

This message was authored by: caesarome

Re: Milton Keynes Oldbrook Network is down

Posted by a Superuser, not a Sky employee. Find out more

When it is down after midnight to around 6am then it could be overnight maintenance taking place.

 

If it still down later then the first thing to check is this link to see if there are any outages in your area:
https://www.sky.com/servicechecker


If there isn't try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.


After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

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