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Discussion topic: Meta apps like instagram, whatsapp, Facebook not always working.

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This message was authored by: Jas_M

Meta apps like instagram, whatsapp, Facebook not always working.

I've found instagram wasn't refreshing and assumed it was my phone however my household is reporting similar issues since moving to sky hub6. I've recently also tested via my laptop when we experience this and the issue is the same. By switching to mobile (non sky) Internet the apps work perfectly and when switching back to WiFi there is a delay of about 30-60 seconds before the apps work. While this is happening browsing and other apps work fine.
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This message was authored by: JimM1

Re: Meta apps like instagram, whatsapp, Facebook not always working.

@Jas_M Have you checked what the Broadband Shield setting is at by logging into your account!

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This message was authored by: Jas_M

Re: Meta apps like instagram, whatsapp, Facebook not always working.

Switched shield off completely but still had same issue.

This message was authored by: JimM1

Re: Meta apps like instagram, whatsapp, Facebook not always working.

@Jas_M You may wish to now switch the sky hub off for a couple hours if that is possible, even if you can overnight!

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This message was authored by: Jas_M

Re: Meta apps like instagram, whatsapp, Facebook not always working.

Did this overnight issue persists

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