20 Jan 2023 07:01 PM
Hi All
This may well be a fault on the Sky site, but this month I have used over 11,000GB of data !
The average is about 2000GB for previous months
This has happened since I changed from FTTC to FTTP and I now have a mini box running as well
According to sky, the mini box will consume data if it's not put into standby
I turn the TV on when I go to bed and set the time for whatever time, it then turns off, but the mini box is still running until the small hours (Yes, it's in Eco mode), so it's still using amount of data
But 11000GB this month does not seem possible
Anyone else have this problem/data usage blip ?
29 Jan 2023 12:19 PM
So, an update
Looks like an error to me on the Sky page, this can't be possible
As a test the mini box has been not used for 2 weeks
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion