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Discussion topic: Managing Devices on my WiFi Hub

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This message was authored by: PeterLake69

Managing Devices on my WiFi Hub

Is there a way to manage the devices on my Sky wifi hub. 

 

Sky online tells me I have 15 devices connected

 

We have the Gigabit 900 package but I'm only getting 40 downlad speeds in my home office in our small house

 

Screenshot 2025-07-31 at 09.18.45.jpg

I run a graphics business and when my husband is working from home as well I just can't accss the internet atall.  All  my design apps are software as a service off the internet.

 

Is there a way to manage the devices connected so I can turn some off to try to get a better internet connection / speed?

 

Or another way to manage this as I'm told the 900 is the best package we can get?

 

 

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This message was authored by: PeterLake69

Re: Managing Devices on my WiFi Hub

Or is there a Sky phone no I can try - the ones I've found on Google don't work

This message was authored by: TimmyBGood

Re: Managing Devices on my WiFi Hub

Posted by a Superuser, not a Sky employee. Find out more

@PeterLake69 

 

The two mechanisms are Parental Control 

 

https://www.sky.com/help/articles/sky-wifi-max-parental-controls 

 

And Device Priority 

 

https://www.sky.com/help/articles/sky-wifi-max-prioritise-a-device 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: JimM1

Re: Managing Devices on my WiFi Hub

@PeterLake69Are you connected to the sky Hub by Ethernet cable?

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This message was authored by: PeterLake69

Re: Managing Devices on my WiFi Hub

Sadly not - our hub's in a cupboard (where the builder put it) and our home office is upstairs so no way to connect via ethernet, without very long cables trailing round the house and up the stairs - 

 

 

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