28 Sep 2022 11:27 PM
Hi ,
I have been having lots of issues with my wifi mainly Xbox gaming but also extra slow atm. I do live in a high-usage household and I'm currently forced into running wireless sadly but I've had the packet loss issue before this change.
I don't mind if it's a little slow but the packet loss on games is horrible.
Do my stats show anything to look into or is there anything I can test?
router info
Thanks
29 Sep 2022 07:50 AM
Posted by a Superuser, not a Sky employee. Find out more@mattr1992 the most likely cause will be a combination of using wifi which introduces jitter and being in a "high use household".
The latter is likely because Sky hubs lack any form of QOS which prioritises time critical data like game traffic over other users and given both the limited bandwidth on what is a long line and limited processing power within the router means your data packets are in a queue. Spending a few hundred on a gaming router might help but given there is only around 20Mb/s to share its a bit like trying to take a shower when other people are drawing water.
Wifi is never recommended for gaming because of the jitter that is introduced by interference. Ethernet msy not be possible but there is another solution which is using powerline adapters. You buy these in a kit one plugs into a wall socket in the room the hub is in and connects by ethernet. The second does the same near your xbox the signal uses the properties mains wiring which while not being torally immune from jitter is normally far better.
There is a third possiblle factor which is EA Games whose servers are not the best and we get a regular number of posts after the annual release of FIFA about latency.
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