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Discussion topic: Lost the Keep safe card, where to find admin password

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rajeswar
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This message was authored by rajeswar This message was authored by: rajeswar

Lost the Keep safe card, where to find admin password

‎04 Nov 2024 11:10 AM

Hi I have lost the keep me safe card for my skyhub. I wanted to change the wifi name and password and I'm unable to do it without the card. Please help.

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TimmyBGood
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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Lost the Keep safe card, where to find admin password

‎06 Nov 2024 08:56 AM

Posted by a Superuser, not a Sky employee. Find out more

@rajeswar 

 

I believe you'd need to request a replacement Hub: I don't think Sky keeps a record of the administration and WiFi credentials for individual subscriptions.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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