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Discussion topic: Lost my grey cable. Where can I get a new one?

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Bob88
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Lost my grey cable. Where can I get a new one?

‎14 May 2024 12:56 PM

During moving house I have lost my grey cable. Any ideas how I get a new one.

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Chrisee
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Superuser
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Re: Lost my grey cable. Where can I get a new one?

‎14 May 2024 01:19 PM - last edited: ‎14 May 2024 01:19 PM

Posted by a Superuser, not a Sky employee. Find out more

@Bob88 you can buy most cables easily on line or at most hardware stores. Therecare two main types the cable that connects s hub to a standard phone socket these have rj11 plugs and are usually called dsl cables. The other connect a hub to a full fibre ONT unit (with led lights) these have rj45 connectors and are sold as ethernet cables. Sky cables are nothing special.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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Chrisee
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Superuser
This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: Lost my grey cable. Where can I get a new one?

‎14 May 2024 01:19 PM - last edited: ‎14 May 2024 01:19 PM

Posted by a Superuser, not a Sky employee. Find out more

@Bob88 you can buy most cables easily on line or at most hardware stores. Therecare two main types the cable that connects s hub to a standard phone socket these have rj11 plugs and are usually called dsl cables. The other connect a hub to a full fibre ONT unit (with led lights) these have rj45 connectors and are sold as ethernet cables. Sky cables are nothing special.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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TimmyBGood
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Re: Lost my grey cable. Where can I get a new one?

‎14 May 2024 01:28 PM - last edited: ‎14 May 2024 01:32 PM

Posted by a Superuser, not a Sky employee. Find out more

@Bob88 

 

I think a 'grey cable' (with purple ends) would be the RJ11 to RJ11 for an FTTC connection.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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