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Discussion topic: Lost connection with wifi on Sky q box

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This message was authored by Nirjay This message was authored by: Nirjay

Lost connection with wifi on Sky q box

I rejoined your broadband yesterday. Within 24 hours the wifi connection to my Sky Q box has been lost. When I reconnect it lasts for about 5 mins. This means I can't access Netflix or Sky Sports, which I pay for but can't use with your rubbish service. I'm very angry about this. The hub is about 6 feet away from the Sky Q box and yet on 24 hours... I have problems already. I want this fixed and fixed properly. 

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Lost connection with wifi on Sky q box

Posted by a Superuser, not a Sky employee. Find out more

@Nirjay you are notvtalking to Sky by posting in this forum if you want their help you need to call them.

 

Are you trying to connect a main Q box or a Q mini? Do you havectge new white Sky hub or a black hub? 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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