Broadband
0

Discussion topic: Lost connection to TV. Restarted followed all instruction still not connecting . Frozen looking for

Reply
Howdee135
What's this?
This message was authored by Howdee135 This message was authored by: Howdee135

Lost connection to TV. Restarted followed all instruction still not connecting . Frozen looking for

‎15 Apr 2024 05:38 PM

Still no connection having restarted several times. Now when I go to settings and Network connection it just has the Searching picture but the working circle is not moving and the whole system is frozen, it will not respond to anything I try

Report post
Post 1 of 3
176 Views
Reply
0 Likes
Reply

All Replies

Howdee135
What's this?
Topic Author
This message was authored by Howdee135 This message was authored by: Howdee135

Re: Lost connection to TV. Restarted followed all instruction still not connecting . Frozen looking

‎15 Apr 2024 05:55 PM

Thank for the badge but it didn't fix my problem

Report post
Post 2 of 3
162 Views
Reply
0 Likes
Chrisee
What's this?
Superuser
This message was authored by Chrisee This message was authored by: Chrisee

Re: Lost connection to TV. Restarted followed all instruction still not connecting . Frozen looking

‎15 Apr 2024 06:06 PM

Posted by a Superuser, not a Sky employee. Find out more

@Howdee135 is this a Sky Glass TV or some other set? Are other devices connecting to the internet properly? 

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Report post
Post 3 of 3
152 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion