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Discussion topic: Lost connection to TV. Restarted followed all instruction still not connecting . Frozen looking for

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Howdee135
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This message was authored by Howdee135 This message was authored by: Howdee135

Lost connection to TV. Restarted followed all instruction still not connecting . Frozen looking for

‎15 Apr 2024 05:38 PM

Still no connection having restarted several times. Now when I go to settings and Network connection it just has the Searching picture but the working circle is not moving and the whole system is frozen, it will not respond to anything I try

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Howdee135
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This message was authored by Howdee135 This message was authored by: Howdee135

Re: Lost connection to TV. Restarted followed all instruction still not connecting . Frozen looking

‎15 Apr 2024 05:55 PM

Thank for the badge but it didn't fix my problem

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Chrisee
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Re: Lost connection to TV. Restarted followed all instruction still not connecting . Frozen looking

‎15 Apr 2024 06:06 PM

Posted by a Superuser, not a Sky employee. Find out more

@Howdee135 is this a Sky Glass TV or some other set? Are other devices connecting to the internet properly? 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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