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Discussion topic: Loss of Internet connectivity following short power outage

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This message was authored by: Mpoiney

Message posted on ‎10 Jul 2025 02:08 PM

Loss of Internet connectivity following short power outage

Following a brief minute power outage, the hub and everything else has powered back up, the power indicator is on the openreach box however we have no Internet connectivity since. Powered off a couple of times to no avail

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This message was authored by: Highlinder

Message posted on ‎10 Jul 2025 02:21 PM

Re: Loss of Internet connectivity following short power outage

Posted by a Superuser, not a Sky employee. Find out more

@Mpoiney  Is there any lights on the ONT openreach box and have you tried it in another power outlet to see if it takes power?

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