Loss of Broadband

[Bobtm]

For the third time thisbeeek, I have lost broadband - the total cumulative downtime is now in excess of 24hrs. This current outage started at 01:40AM. 

The sky online checker says there isn't a problem, but local device logs clearly show there is! Third party tracking sites such as Downdetector are also showing a significant spike in other sky users reporting issues, suggesting something more widespread but yet no acknowledgement from Sky. 

[Chrisee]

@Bobtm Sky have 6 million customers snd a local ourage may affect several thousand but it takes time before the service checker updates whle the extent of an incident is determined. You can report the loss yourself by calling in - often there is a voice message before the service checker updates.

[Bobtm]

If such a magic number to actually record a fault with a real life human being BG exists, then would you be so kind as to share it with the community?