Discussion topic: Long waiting time for sky to connect me to sky fibre in new home
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 06 Mar 2025 06:51 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Long waiting time for sky to connect me to sky fibre in new home
I moved into my new home on the 28th of Feb, sky tv is up and running but now I have to wait until the 13th of March for sky to supply fibre 300. I was told by the sky tv tech that everything is in place at the house and broadband just needs switching on by sky so why the delay?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 06 Mar 2025 07:22 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Long waiting time for sky to connect me to sky fibre in new home
14 days is the normal minimum time for a new activation.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 06 Mar 2025 07:22 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Long waiting time for sky to connect me to sky fibre in new home
@Richtray you are not waiting on Sky as the activation is physically done by Openreach who have to set up the connection in the exchange. Openreach have a standard 14 days lead time which is why people are advised to set up a home move at least 14 days in advance.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page