0

Discussion topic: Live programmes on SKY TV start okay but lose synchronisation, pixalate, stutter and cut out and on.

Reply
This message was authored by: Stuart104

Live programmes on SKY TV start okay but lose synchronisation, pixalate, stutter and cut out and on.

The broadband is okay but the TV is two rooms away in an old house with thick walls. Although live TV  starts okay it slowly starts playing up. Recorded items are largely fine although can have the same issues on occasions. Is this a problem with the Puck or signal or is it it likely I need some sort of booster or extender to the router or something similar in the other room. Do Sky have something like this. I am older generation and not techncally minded.

Reply

All Replies

This message was authored by: jamesn123

Re: Live programmes on SKY TV start okay but lose synchronisation, pixalate, stutter and cut out and

Posted by a Superuser, not a Sky employee. Find out more

Hi @Stuart104 

Yes it does sound like you need a booster, this can be done over the phone or via chat on the forum

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Reply