0

Discussion topic: Little to no wifi

Reply
Avatar for StephHawkes
Level 1 icon
What's this?
This message was authored by: StephHawkes

Message posted on ‎30 Mar 2025 12:17 PM

Little to no wifi

Hi, I'm having connection issues with the WiFi 

can you please check my account is still active 

Report post
Post 1 of 3
131 Views
0 Likes
Reply
Reply

All Replies

Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎30 Mar 2025 12:21 PM

Re: Little to no wifi

Posted by a Superuser, not a Sky employee. Find out more
@StephHawkes wrote:

can you please check my account is still active 

@StephHawkes 
We can't check anything. If you’re not already aware this is a customer helps customer forum and you aren’t contacting Sky Customer Services. What makes you think it wouldn't be active?


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Report post
Post 2 of 3
128 Views
0 Likes
Reply
Avatar for TimmyBGood
Level 16 icon
What's this?
Superuser
This message was authored by: TimmyBGood

Message posted on ‎30 Mar 2025 12:56 PM - last edited: ‎30 Mar 2025 12:57 PM

Re: Little to no wifi

Posted by a Superuser, not a Sky employee. Find out more

@StephHawkes 

 

If your broadband subscription wasn't active, you'd have no broadband at all.  'WiFi' is broadband being rebroadcast from a router.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Report post
Post 3 of 3
100 Views
0 Likes
Reply
Reply