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Discussion topic: Limited range of WiFi around the property and connection keeps dropping

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This message was authored by Matc This message was authored by: Matc

Limited range of WiFi around the property and connection keeps dropping

Limited range of WiFi around the property and connection keeps dropping

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Limited range of WiFi around the property and connection keeps dropping

Posted by a Superuser, not a Sky employee. Find out more

@Matc  Do you have broadband boost of broadband Max subscription as part of your broadband package with Sky?

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Matc
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This message was authored by Matc This message was authored by: Matc

Re: Limited range of WiFi around the property and connection keeps dropping

Yes I do

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Limited range of WiFi around the property and connection keeps dropping

Posted by a Superuser, not a Sky employee. Find out more

@Matc 

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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